Terms of Service

Last Updated: 03/19/2025

These Terms of Service (“Terms”) govern the SMS communications provided by Lanka (“we,” “us,” or “our”) to individuals (“you” or “your”). By communicating with us via text messages, you agree to these Terms.

1. Service Description

  • Purpose of Messages: We use text messages (SMS) to respond to your landscaping-related inquiries, scheduling needs, appointment reminders, and other relevant service updates.

  • No Promotional Messages: We do not send unsolicited promotional or marketing messages. Text communications focus on the services you request or other legitimate business communications related to our landscaping work.

2. Opt-In and Consent

  • Providing Your Number: By voluntarily providing us with your mobile phone number, you consent to receive text messages.

  • Written Consent Not Required for One-on-One Conversations: If you text us first or request text communication, we view that as consent to communicate via SMS to fulfill your request or continue the conversation.

3. Message Frequency and Cadence

  • Message Frequency: The number of text messages you receive may vary based on your inquiries or ongoing service arrangements (e.g., scheduling, updates on project progress, follow-ups, etc.). We strive to limit messages to necessary communications only.

  • Service Disruptions or Alerts: In rare cases (e.g., severe weather alerts or last-minute schedule changes), you may receive time-sensitive or urgent updates.

4. Cost and Fees

  • Message and Data Rates: Standard message and data rates may apply to each text message sent or received, as provided in your mobile telephone plan. Please get in touch with your mobile carrier for details on your specific rates and charges.

5. Privacy Policy Link

For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy Disclaimer. By opting into our SMS communications, you acknowledge that you have read and understand our Privacy Policy.

6. Opt-Out Instructions

  • Stop Receiving Messages: You may opt out of SMS communications by replying “STOP” to any text message you receive from us. Once you opt-out, you will no longer receive text messages from us unless you re-subscribe and provide your consent again.

  • For Help or Support: If you need help or have questions regarding your text messages, reply “HELP” to any text we send or email us at service@lankalandscape.com

7. Disclaimer of Warranties and Limitation of Liability

  • No Guarantee of Delivery: While we strive to maintain reliable and continuous SMS service, message delivery cannot be guaranteed. Factors such as your carrier’s reliability, cell reception, or technical issues might affect message delivery.

  • Limitation of Liability: Under no circumstances shall we be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our SMS services.

8. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our SMS services after changes are posted indicates your acceptance of those changes.

9. Contact Information

If you have any questions about these Terms or need further assistance, please get in touch with us at:
service@lankalandscape.com
(513) 201-7320

Transforming your outdoor space